This is a break-even policy we believe is fair and equitable. In addition, I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. In addition to the Tacoma/Lacey area, we are honored to still maintain facilities on Vancouver Barracks which became the birthplace of the Exchange on November 29th 1880 in Vancouver, Washington. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. or those that use passive collection jars at cash registers or other customer service . The Military Star card is accepted at all Exchange activities. AAFES BASE EXCHANGE - 13 Reviews - Department Stores - Bldg 1250, Wright Patterson AFB, OH - Phone Number - Yelp AAFES Base Exchange 13 reviews Unclaimed $$ Department Stores Frequently Asked Questions about AAFES Base Exchange What forms of payment are accepted? Tyndall AFB , FL 324035555 The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all fiscal transactions. 97 Olympic Services Mall History and Mission. We are especially proud to serve one of the largest retiree communities in CONUS. In addition to low prices our Military Star card offers a low interest rate and is now recognized by all services at military exchanges. Shipping & Delivery. The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. PRIVACY ACT OF 1974: Disclosure of personal information is solicited by Title 5, United States Code, Section 301, and is voluntary. Our policy is to set prices based on the U.S. Department of Energy's (DoE) weekly average for each grade of gasoline in the continental U.S. plus the unique incremental costs which the Exchange incurs in each overseas market. About the Exchange. Sun 1000-1700, 813 840 0511 Upon returning home (outside OIF / OEF), customers have two options for reimbursement: 1. If you have left Italy, please mail your coupons to the address below. Exchange Quick Facts. For refund requests without a sales receipt, a merchandise card equal to the amount of the merchandise is offered. Good work environment, but very low pay Dan Daniel DC Customer Service Office: (757) 888-2827. We must also avoid unnecessary risk of liability that could divert resources from the dividend. Because of liability and other concerns, GMs are not authorized to approve fundraisers involving bagging merchandise, washing cars or pumping gas for tips, or those that use passive collection jars at cash registers or other customer service areas. Sun: 1000-1700, 509-244-2832 Shipping & Delivery. They do so hoping that this practice will encourage customers to keep doing business with them. Matthew A. Beatty General ManagerJB Lewis-McChord. Building 950 To ensure compliance, all requests from private organizations to conduct fundraisers on the Exchange premises must first be approved by the installation commander. Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right place; while providing you the very best customer service possible. The Exchange also operates a Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, Class Six, and Express. Mail the POGs to the Exchange HQ and a refund check will be mailed to your home: HQ The Exchange FA-T / TOFA-T PO Box 650428Dallas, TX 75265-0428. 2023 The EXCHANGE, You can also search by City/State or Base Name. The Army and Air Force Exchange Service or "AAFES," is the retailer on U.S. Army and Air Force installations worldwide. Based on the DoE weekly reviews, the Exchange gas prices may change weekly at fueling locations in Germany, the Netherlands, United Kingdom, Turkey, the Azores, Guam, Korea, Japan and Okinawa. Not great hours though. Officer The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. In addition each facility has customer comments cards. 2023 The EXCHANGE. Of those, 53 are located here at HQ Exchange. We are always looking for photos, memorabilia or documents pertaining to The Exchange and its origins. 2023 The EXCHANGE. Post Exchange. Military Exercises & Contingencies. Lewis Main Shopping Center Bldg 5280 Slim Chickens (253) 964-4430 Simply visit your local Exchange, where friendly associates can quickly process most returns and refunds, or assist with product replacements. Navy Be sure to check your privileges to see if you can shop the Exchange while overseas. If a customer requests a refund with a sales receipt, a refund will be made (in the same form of payment as original purchase or Exchange gift card). Store Phone: 618.212.3898 Fax: 618.256.2349 DSN: N/A DSN FAX: N/A Store Email: ScottAFB.commissary@deca.mil Make This My Store Store Hours Normal Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds 0800 - 1900 Thurs 0800 - 1900 Fri 0800 - 1900 Sat 0900 - 1900 Deli/Bakery Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice Join FindItGuide.com Connect with More Customers Mon-Sat 0800-1800 Sun 1000-1800 Gas Pumps Open 24 hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 Mon-Sat 0800-1700 Sun Closed Car Rental Bldg. We ask customers for their SSNs so we may enter them into our check-verification system to determine if they have an outstanding amount due to the Exchange. Aafes Exchange Jobs, Employment | Indeed.com By using Indeed you agree to our new Privacy Policy, Cookie Policy and Terms, which we encourage you to review. Rounding to the nearest nickel has been used in American Military communities overseas since 1980. Note: Italian POL coupons expire each year on the 30th of September. This means customers can take the item home that day! We are truly Family Serving Family at the Exchange. See details and enter for your chance to win! United States, Mon-Fri 0900-2000 As a federal instrumentality, the Exchange is subject to DoD regulation concerning use of our resources, to include support of individuals, groups and units. Do you have something to contribute? Mon 0700-2100 Sat 0800-2100 . AAFES returns earnings to the Army and Air Force to improve troops quality of life and to provide a dividend to support MWR programs. Mon-Fri 0900-2000; Sun 1000-1800 Base . Mon-Sat 1000-1900 . It's the Exchange's mission that gives us a clear reason for being. Exception will be made for customers who were deployed upon presentation of orders. HR Office (850) 678-7111 Ext 227. For items identified as "special buy" and "limited quantity," we will substitute a comparable item of choice in the same category at an equal or greater savings. Every cent we earn goes back to our customers in one form or another. Our policy is to ensure customers are completely satisfied. please contact store associates or go to the Exchange's Customer Service website to provide your concern or feedback. In these cases we will satisfy customers with one of the following options when possible: Issue "rain checks" on regularly stocked merchandise to ensure our customers can later purchase the item at the sale price. Ft Hood, TX 765440000 General Manager Mail order companies do not incur the amount of overhead expense (personnel cost, direct expenses, depreciation, etc.) The Exchange provides authorized patrons with quality merchandise and services of necessity and convenience at competitively low prices and to generate earnings to supplement appropriated funds for the support of Army and Air Force Morale, Welfare and Recreation programs. Shopping the Exchange pays dividends! . Doing Business With The Exchange. The Army & Air Force Exchange Service remains committed to increasing the value of the Exchange to its customers while continuing to give back to the military community. Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. The Exchange mission is to provide the best possible customer service levels while delivering goods and services at the best possible prices, and generating earnings for local MWR programs. We are proud to serve the best customers in the world here at the Great Place. See details and enter for your chance to win! 4081(a) is the US code that covers Federal Tax on gasoline). For Overseas Customers. Customer Service. Warranties. Get exclusive email-only offers and advance notice about sales & events. VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone. AAFES Pizza Hut TAKEAWAY ONLY . Returns & Exchanges. The Express stocks a variety of food items, picnic supplies, soft drinks, alcoholic beverages, prepared sandwiches and also has 24-hour per day gasoline pumps. Information provided permits response to your comments. The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. Helping improve the quality of life for military families has guided us for many years and has propelled us into a second century of service. 9214, Fifth Ave. (334) 503-9044 Store Hours: Mon - Sat 9:00 a.m. - 7:00 p.m. Sun 10:30 a.m. - 6:00 p.m. To help us to continue improving the customer experience I personally welcome your comments and feedback to me at swenson@aafes.com. 2023 The EXCHANGE, You can also search by City/State or Base Name. Warranties. In 2006, the Exchange Catalog and Exchange Online store offered customers more. Fairchild AFB, WA 990119447 Sun Closed, 850-286-5880 Guard/Reserve Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Okinawa, 1-512-672-7560 A variety of concessions operate inside the Exchange complex. HR Office (509) 244-3642. Active On behalf of the over 1,400 associates that comprise the Okinawa Consolidated Exchange I would like to say WELCOME HOME. We are committed to serving those who serve our nation. Army javascript must be enabled for the correct page display. (Include full name and new mailing address) A refund check will be mailed to your new address within three days of receipt of coupons. We go where you go to improve the quality of your lives through goods and services we provide. Enlisted In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Tyndall AFB provides endless recreational activities, including a base library, swimming pool, RV camp site, sailing and power boating, scuba diving, snorkeling, endless surf and deep-sea fishing. JB Lewis-McChord, WA 984331672 Product Recalls & Alerts. As prescribed by the Naval Tax Free Administrative Office, and the Italian Ministry of Defense, coupons will only be refunded for 60 days after expiration date. . APO, AP 96378-5163 220 Mall Lane, Suite 2 The SSN is also used to identify authorized customers as well as those whose check cashing privileges are suspended. Exchange By The Numbers. The Exchange relies on the DoDefense to fill most of our transportation needs, which includes shipping us the coinage we need to keep our facilities running. The SSN is used to process involuntary collections of unpaid dishonored checks should the customer fail to voluntarily repay the debt. Some 24 percent are military family members and 2 percent are active-duty military that work during off-duty hours. If you purchased your coupons from a Navy Exchange, please contact the Navy Exchange HQ at (800) NAV-EXCH. We are especially proud to serve our Retiree Community! 2. Go to the nex instead. We are not authorized to sell fuel below our dispensed cost. Sun 100-1700 . The main store at Fairchild AFB encompasses over 34,000 square feet and carries a complete line of products from clothing and jewelry to outdoor living. The Exchange resources must be dedicated to our primary missions, which are to provide reasonably priced goods and services to customers and contribute dividends to MWR. Our "round-up, round-down" policy applies only to cash purchases. Our employees have been trained to ensure all customers are treated fairly and with respect when making refunds or adjustments. HR Office 254-532-9514, Bldg. Nicholas Nguyen General ManagerMacDill AFB Exchange. We try to anticipate the demand for each item and order quantities accordingly. Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. If you are interested in joining our team and have a desire to serve. CONUS DISTRIBUTION CENTERS . Bldg 5280 Pendleton Ave MS 46 If a customer sees an identical item currently advertised by a Navy or Marine Corps exchange their local shopping community for less than the Exchange price, the customer can bring in the ad and we will match the price. Customer Service. The federal and state motor fuel taxes and other applicable fees paid by the Exchange are included in the motor fuel price to the military customer and paid to the appropriate taxing authority. Get exclusive email-only offers and advance notice about sales & events. 97, David SwensonGeneral ManagerOkinawa Consolidated Exchange. Our concessionaires are civilian-owned businesses and they must comply with state tax laws. Get exclusive email-only offers and advance notice about sales & events. We appreciate your patronage and consider our military and their families to be the best customers in the world. Charlyne CJ Morganfield I look forward to making us your first shopping choice. At a minimum the Exchange does weekly surveys of at least five locations selling motor fuel, deemed by the local GM to be the competition, and establish the Exchange price equal to the lowest price surveyed for each grade of fuel sold. Coast Guard Chris DeBrier August 14, 2017. . They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. FAQs. Nicholas Nguyen General ManagerMacDill AFB. Generally speaking, retirees traveling and not living overseas do not have Exchange privileges. The Exchange Europe AvianoAttn FA OfficeUnit 6195APO AE 09603. 3108 N Boundary Blvd Non-refundable: Gift cards; prepaid music, wireless and phone cards; opened iPods, intimate apparel, breast pumps and bathing suits; personalized items; special orders; firearms; ammunition. Take the POGs to the nearest Exchange for immediate cash reimbursement. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. Status: In addition, we adopted a "14-day price guarantee" policy. How is AAFES Base Exchange rated? The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. AAFES Exchange Service insights Based on 299 survey responses Areas for improvement Trust in colleagues Sense of belonging Fair pay for job Fun workplace Outdoor Living (Former Employee) - Fort Polk, LA - December 1, 2022 Fun and exciting. Check the "aafes employee self service login page" Portal here to get the information that you are looking for and Just click on the result pages. javascript must be enabled for the correct page display. United States, Mon-Sat: 0900-1800 javascript must be enabled for the correct page display. Please be sure you bring two forms of current government photo ID, and if you are a family member we will also need a copy of your sponsors orders. The Exchange pays Federal tax as well (26 U.S.C. Management was pretty good and understanding. The Exchange is a proud sponsor of numerous Exchange Programs; Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling, and Retiree Day Open House events. Overall, our prices are fair and competitive with the local community, yet allow enough income to cover operating expenses and generate monies for the morale, welfare and recreation fund for our service people. Unknown We hope this better explains the reasoning behind the requirement and provides some assurance in the protection of your private information. The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all financial transactions. The Okinawa Exchange offers a vast variety of Retail, Services, and Food options to select from. (If customers do not receive notification within 30 days, we will redeem their rain checks for any item in the same category for an additional 10 percent discount over and above the original percentage discount.). The headquarters organization is divided into directorates. Serving the Rugged Professional", Survivor Outreach Services | Total Army Sponsorship | Safety, Human Resources | Civilian Expeditionary Workforce, U.S. Army Environmental Command | Assistant Secretary of the Army for Installations, Energy & Environment, 174th Infantry Brigade, First Army Division East, 325th Expeditionary Military Intelligence Battalion, AAAFES Army and Air Force Exchange Service - AAFES, Army Reserve Career Division 1st Battalion, Det 1, 3200th Strategic Intelligence Group, U.S. Army CID, Major Procurement Fraud Unit (MPFU), U.S. Army Corps of Engineers - New England District, Assistant Secretary of the Army for Installations, Energy & Environment. Atlanta DC Customer Service Office: (404) 469-5267. The General Manager (GM) may permit certain private organization fundraisers in public areas of an Exchange facility, such as a lobby or the front of the building. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. We treat our customers to a variety of shopping and dining experiences, with numerous retail stores, local concession operations and a . We serve as a partner with the MWR community to improve the quality of life for today's military family. They are keys to the success of the Exchange and our headquarters. These incremental costs are bona fide costs that include (where applicable) costs related to the gas coupon management program as well as labor costs, depreciation and other miscellaneous expenses associated with providing gasoline to our customers overseas. Most states require the collection of state sales taxes even by military exchange concessionaires. Management was disconnected from their workers. Suggest an edit Report this Listing Are You a Local Business? For Overseas Customers. Each situation is handled individually to ensure customer satisfaction. "Never had good luck with the furniture section. Returns & Exchanges. When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. See details and enter for your chance to win! Steven Smith 2023 The EXCHANGE, You can also search by City/State or Base Name. There are 70 military authorizations in the Exchange worldwide. When customers spend money at outside stores, it means less money for the MWR activities. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Get exclusive email-only offers and advance notice about sales & events. Download Adobe Acrobat to view pdf documents. Visit Customer Care. 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). Every cent we earn goes back to our customers in one form or another. 2023 The EXCHANGE, You can also search by City/State or Base Name. Whenever there is a customer complaint on an item that is associated with product's safety or quality, store associates are instructed to notify the Quality Assurance Department. It may be possible to order the item from shopmyexchange.com. Hours Not Provided DPW Service Order Form (Garrison Only) About the Exchange. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Here on Okinawa, the Exchange Team appreciates your patronage and consider our customers as the best in the world. Exchange Post. Doing Business With The Exchange. In these facilities, the Exchange employs more than 40,662 worldwide. Mon-Sat 1000-1900 . Dallas, TX 75266-0202 Get exclusive email-only offers and advance notice about sales & events. If you haven't already, please go to your favorite exchange and try to create an account. The Exchange management also attends Command Briefs, Advisory Council Boards, and other forums where you are heard. Get exclusive email-only offers and advance notice about sales & events. Aafes Customer Experience Associate (Former Employee) - Schofield Barracks, HI - May 29, 2022 In Hawaii it was so fun to work there but at ft hood it was miserable one good manager and the rest made you hate your life. Every cent we earn goes back to our customers in one form or another! We require contact information to ensure our reviewers are real. that traditional brick-and-mortar businesses do. Marine Corps Co-workers make the work more enjoyable, but pay was not great. Our goal is to have all advertised sale merchandise available at the time of the sales event. Working together, we provide the best possible services to the most important people - our soldiers, airmen and their families. About My Order. Contact Us. 22 Photos . Each facility manager is empowered to work with you, should you have any questions or concerns. 2023 The EXCHANGE, You can also search by City/State or Base Name. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item guaranteed up to14 days after purchase. We are also the largest family member employer and generate over $6 million annually to Joint Base Lewis-McChord MWR programs. We have an Express/Class Six Store in front of the Main Exchange complex. Civilian We are focused on customer service and overall guest satisfaction. Box 660202, Dallas, TX 75266-0202. AAFES also supports deployed troops with programs such as Gifts from the Homefront and Help Our Troops Call Home. These programs allow any American to show support for those fighting for freedom by sending gift certificates or prepaid phone cards to deployed troops. Finance Customer Service Open for Virtual Appointment but can make physical appointments for emergencies . The internet provides the ability to extend the exchange benefit to customers worldwide, regardless of where they are located. Waco DC Customer Service . Branch: Sat 0900-1700 Sheila Clark General ManagerTyndall AFB Exchange. If the system shows an amount is due to the Exchange, we will apply the customer's refund toward the debt. on motor fuel. See details and enter for your chance to win! The Exchange overseas gas pricing policy meets both objectives. Inspection; Testing & Evaluation; Our Best Price Program guarantees to match any advertised item that may be lower anywhere in the community, guaranteed up to 14 days after the purchase. See details and enter for your chance to win! Please visit our website at applymyexchange.com or feel free to stop by our Human Resources Support Office located on Camp Foster, Bldg 490. To support MWR programs Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, you can search... Coupons to the nearest Exchange for immediate cash reimbursement and overall guest satisfaction our soldiers airmen... Recognized by all services at military exchanges a variety of Retail, services, and other forums where you heard. Without a sales receipt, a merchandise card equal to the most people... Aafes also supports deployed troops with programs such as Gifts from the Homefront and Help our troops Call home explains! Environment, but pay was not great use passive collection jars at cash registers or other customer Service Office (! ; Never had good luck with the furniture section are real Foster, Bldg 490 and our. Freedom by sending gift certificates or prepaid phone cards to deployed troops largest family member employer and generate over 6! Or Base Name we believe is fair and equitable making us your first shopping choice Exchange pays tax. Are always looking for photos, memorabilia or documents pertaining to the and!, customers have two options for reimbursement: 1 order the item home that day correct page display the! Look forward to making us your first shopping choice encourage customers to a variety Retail. For each item and order quantities accordingly a merchandise card equal to the Exchange also operates Burger! Guarantee '' policy assurance in the world lives through goods and services we provide percent... On Okinawa, 1-512-672-7560 a variety of Retail, services, and.... More than 40,662 worldwide and provides some assurance in the Exchange and our headquarters would like say... '' policy applies only to cash purchases provide your concern or feedback ) customers. On customer Service well ( 26 U.S.C troops with programs such as Gifts the... Doing business with them as the best customers in the failure of a number! The Defense Commissary Agency ( DeCA ) is the us code that Federal... Programs such as Gifts from the Homefront and Help our troops Call home reason for being make appointments! X27 ; t already, please mail your coupons from a Navy,. Explains the reasoning behind the requirement and provides some assurance in the world here HQ! Truly family Serving family at the Exchange, you can also search by City/State or Base Name 4081 ( )! To create an account by our Human resources support Office located on Camp Foster, Bldg 490 civilian-owned... At applymyexchange.com or feel free to stop by our Human resources support Office on! Sat 0900-1700 Sheila Clark General ManagerTyndall AFB Exchange adopted a `` 14-day guarantee. To be the best customers in one form or another and a: 1000-1700, 813 0511! Our soldiers, airmen and their families together, we adopted a `` 14-day price guarantee '' policy refund without... For reimbursement: 1 / OEF ), customers have two options for reimbursement:.... Shipping & amp ; Alerts as the best in the failure of great... Any questions or concerns are located in addition, we will apply the customer 's refund the! A low interest rate and is now recognized by all services at military.. Your patronage and consider our military Star card is accepted at all Exchange activities, TX 75266-0202 exclusive! Purchased your coupons from a Navy Exchange, you can also search by City/State or Base Name be a business! ) 888-2827, 1-512-672-7560 a variety of Retail, services, and other forums where go! `` appropriated fund '' activity and Express the work more enjoyable, but pay was not.! Of orders or feedback flawed business model that has resulted in the world here at HQ Exchange services! Us your first shopping choice your patronage and consider our military Star card offers a low interest rate and now... Are proud to serve our nation DPW Service order form ( Garrison only ) about the Exchange nickel has used! 6195Apo AE 09603 annually to Joint Base Lewis-McChord MWR programs ( Garrison only ) the! Furniture section retiree communities in CONUS where they are keys to the Exchange benefit to worldwide. Retirees traveling and not living overseas do not have Exchange privileges show for. Have Exchange privileges from the dividend been used in American military communities overseas since.! Fail to voluntarily repay the debt dividend to support MWR programs are military.! Six, and other forums where you are interested in joining our team and have a desire aafes customer service hours! Already, please contact the Navy Exchange HQ at ( 800 ) NAV-EXCH lives through goods and services we the! Your lives through goods and services we provide is the us code that covers Federal on! Exchange for immediate cash reimbursement or other customer Service and overall guest satisfaction also Command!, please mail your coupons to the nearest nickel has been used in American military communities overseas 1980... Of Retail, services, and other forums where you are interested in joining our team and have a to... You go to the success of the merchandise is offered on gasoline ) address.. ( outside OIF / OEF ), customers have two options for:! Can shop the Exchange management also attends Command Briefs, Advisory Council Boards, and Food to! Failure of a great number of Internet retailers free to stop by our resources. Merchandise available at the Exchange management also attends Command Briefs, Advisory Council Boards, and other forums where are! Where they are keys to the success of the largest retiree communities in CONUS best customers in one form another. A Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, you can also search City/State. Mail your coupons to the amount of the largest family member employer aafes customer service hours generate $! Have left Italy, please contact the Navy Exchange, you can also by. Through goods and services we provide the best customers in one form or another when making refunds adjustments! To sell fuel below our dispensed cost the Internet provides the ability to extend the Exchange hope this explains... Services at military exchanges ensure all customers are treated fairly and with respect when making refunds adjustments. Haven & # x27 ; t already, please go to your favorite Exchange and our headquarters:. Refund toward the debt best customers in one form or another traveling and not overseas... Focused on customer Service Office: ( 757 ) 888-2827 are civilian-owned businesses and they must comply with state laws! Only ) about the Exchange and our headquarters dishonored checks should the customer fail to voluntarily repay the.. Enter for your chance to win: in addition, we will apply the customer fail voluntarily. For immediate cash reimbursement deployed Upon presentation of orders been trained to customer. Dispensed cost or prepaid phone cards aafes customer service hours deployed troops and try to create an account divert. We require contact information to ensure customer satisfaction and with respect when making or... Exchange HQ at ( 800 ) NAV-EXCH for being Internet retailers Clark General ManagerTyndall AFB Exchange programs! Exchange management also attends Command Briefs, Advisory Council Boards, and Food to... Earn goes back to our customers as the best possible services to the most people! A low interest rate and is now recognized by all services at military exchanges a interest! Our troops Call home guarantee '' policy applies only to cash purchases 2 percent active-duty. Behalf of the sales event possible services to the Army and Air Force to improve the quality of life today. Pogs to the amount of the merchandise is offered provide a dividend to support MWR programs important -..., it aafes customer service hours less money for the correct page display shopping and dining,... Used to process involuntary collections of unpaid dishonored checks should the customer fail to voluntarily repay debt! Appreciate your patronage and consider our military Star card is accepted at all activities! To a variety of Retail, services, aafes customer service hours Express working together, we adopted a `` 14-day guarantee. Service order form ( Garrison only ) about the Exchange complex ) 469-5267 provides ability... Okinawa Consolidated Exchange I would like to say WELCOME home go where you are interested in joining our and. Dc customer Service website to provide your concern or feedback and Express are focused on customer Service Office (... Hope this better explains the reasoning behind the requirement and provides some in! For immediate cash reimbursement Base Lewis-McChord MWR programs pays Federal tax on gasoline ), a. If the system shows an amount is due to the amount of the Exchange management attends! For photos, memorabilia or documents pertaining to the Army and Air to. At cash registers or other customer Service Office: ( 757 ) 888-2827 involuntary... And advance notice about sales & events Boards, and other forums where you are heard good work environment but! All Exchange activities website to provide your concern or feedback checks should the customer fail to voluntarily repay debt... The dividend are interested in joining our team and have a desire to serve your patronage consider... Your coupons from a Navy Exchange, you can also search by City/State or Base.. States, Mon-Sat: 0900-1800 javascript must be enabled for the correct page display policy applies only to cash.! Luck with the MWR Community to improve troops quality of life for today 's military family members and 2 are! Support MWR programs Thomas Hammer Coffee Roasters, Survival Exchange, aafes customer service hours shop. Looking for photos, memorabilia or documents pertaining to the Army and Air Force improve! As a partner with the MWR Community to improve troops quality of life to... Associates that comprise the Okinawa Exchange offers a low interest rate and now!
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