I'll come back for sure. very bad experience. No nasty surprises. I love everything about Cupshe. Really great quality, honestly wont shop anywhere else! I probably have at least 8 swimsuits that I love and wear frequently that I have purchased from this seller. Remember to provide photos for us to review to proceed to the next step of the return process. Buy on Amazon: 4: EastElegant Women's Nursing Swimwear One 9.60. The exchange process was hassle free and very prompt. Allow 2-3 business days for the delivery status to show. Overall, I would highly recommend Cupshe suits for the price, quality and style- dont hesitate, buy those suits in your cart today! However, one had a slight defect, so I contacted customer services, this was a very easy process and they were very professional and went above and beyond to help me. Coupons is very simple to use, which is for the convenience of consumers. I'm so in love with all of the pieces I've gotten from Cupshe and will definitely be back for more! Cupshe is a scam. We ordered the one piece in the incorrect size. privacy policy, See our
Once we receive the return package and determine that it's eligible for a refund, you can refer to the following chart for an estimated timeframe on when to expect to receive your refund: *If you do not receive a credit to your account within timeframe mentioned above, please contact the issuing bank of your credit card. CA. Beautiful swim suits, cover ups and dresses. As an Amazon Associate, we may earn commissions from qualifying Great and helpful customer service too. In terms of styles and cuts, the company has made it a mission to offer designs for everyone. Get ready to see some cute styles heading your way! Only $49.00 more to get them FASTER & FREE in US ! Thanks. If you feel motivated, then just act now! Log into your account to access the members hotline. According to the Cupshe returns policies and procedures, items are eligible for refund or exchange within 30 days of delivery. If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link in the account page. Customer service is always ready to make ANY issue you might have better Needless to say. Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! Excellent service. Share now and start earning! Ship your item to designated address and give us the documents related to the return following our return instructions. *Due to current situations, your credit cards refund may require an additional 3-5 days to process. For the holiday season, we have extended our returns period to 60 days for all orders placed between Dec 1, 2020 and Jan 15, 2021. Variety of styles. terms of use
Reply from Cupshe. Find helpful customer's product reviews and ratings for swimwear & beachwear at Cupshe Australia. I decided to order a one piece because every other suit I bought prior just wasn't working for me. The order has been shipped via S.F. See our
You make a purchase through www.cupshe.com. 2. Ive bought nine bikinis so far and loved them all. See our
4. Try them I think you will be happy if you do!! Due to sanitary reasons, we will only accept a return if the hygiene liner is still attached. It ships within a couple hours. Cupshe offers swimsuits to dresses; everything they do is designed to help you feel good at the most important moments. Material is long lasting amd when there's a deal, I score really good deals. Will continue to order all my summer and vacation swim wear from this company. Customer Service is top notch if you ever need to exchange or refund a purchase. The mesurement we're right, the comments. What happens if a refund goes to a closed/cancelled account? No, Gift Cards cannot be reloaded; used for payment outside of www.cupshe.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law). Purchased two suits. Delivery is prompt , fashion is up to date and very reasonable price. I travel alot, so I live in swimwear nearly a week a month. This will surely increase the credibility of your complaint. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Only $49.00 more to get them FASTER & FREE in US ! I only had to pay shipping ($4) to get the correct sized one. Cupshe's mission, led by Chinese entrepreneur Mike Zhao, is to design stylish swimwear and beach apparel, thoughtfully designed for a reasonable price. Service Center Returns Delivery Start A Return Contact Us Size Measurement . My new items are coming soon and the quality of the ones I received were already amazing so I cant wait! Please try again. Our agent sent an email to you to solve your problem, please check it. We ordered three swimsuit. Products are manufactured by Cupshe own workshop or carefully selected manufacturing partners. For instance Im a large sometimes XL top and medium bottom so it would be great if you offered your swim suits that way! Get Sweet Perks + Exclusive Offers + Members Hotline! We DO NOT deliver to APO/FPO or PO Boxes. and
It's super easy to browse styles and see pictures in their website, ordering is fast and simple. Thank you!. MORE+, Want to get what you want at a low price? Our Editor 10 swimsuit for mom belly Review: 1. If you placed the order as a guest, please initiate a return or an exchange by clicking the "Start A Return" link in the website footer. Awesome return policy with great customer service agents. Fast delivery, full service customer support. We also took time to assess a wide variety of options including durability, materials, designs, expert reviews & customer ratings to find the best-performing swimsuit for round belly. You will receive it soon. I'm now seeing all these negative reviews and wishing i'd seen them Cupshe is a scam. Fast delivery, full service customer support. A Curvy Girl's Cupshe Review: Essential Things To Know Before You Buy (2022) As a body-positive blogger, I'm always keeping my eyes open for companies offering cute products that fit my fellow curvy babes in trendy styles, but also have affordable prices.. Cupshe isn't branded as a plus size swimwear company, but Cupshe bathing suits go up to size 4x which thrilled me. If you are unsure, you can clarify with our Customer Care Team to ensure you are buying a legitimate Cupshe item. Right now, 15% Off Orders $69+ any orders . Write a review of Cupshe Satisfaction rating Increase visibility and credibility of your review by adding a photo Submit your review Cupshe Rating Overall satisfaction rating Address: 1139 Coiner Ct, City of Industry, California, United States, 91748-1350 Phone: +1 (866) 716-5293 0 0 Web: www.cupshe.com Add contact information for Cupshe I need to contact Cupshe customer service about a problem I'm having with my order. Shipping reasonable 5-7 days. Definitely keeping them among my favorite brands to buy online. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. We will strengthen the professional training of our customer service on all aspects in the future. Top: V-neck, removable cups, adjustable straps. PROMO CODE. | Read 101-120 Reviews out of 6,091 I wanted to exchange an item that was too large and was offered a coupon of 130% value of the item to repurchase. It's NOT free returns. We always want to ensure that we get you all your faves! MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. Please also make sure to get proof of postage for reference in case you need to check the status with the carrier before it reaches us. I was really pleased and impressed with the efficiency customer care. We have sent you an e-mail regarding your order. For the best results, please contact your local store, call the corporate Guest Relations number at 1- (800)-440-0680, or email guest.service@target.com. I cant begin to explain how incredibly surprised I was at the quality, variety, price points on this site! I appreciate the staff being so kind. You can also go to to sign up for membership rates. It was easy. privacy policy. You can cancel your order BEFORE its collected by the shipping carrier. Highly recommend. I will be back for more!!!! I will definitely keep buying from them and telling everyone what great customer service they have. and
Want to save on your favorite Cupshe gear? Beautiful products of excellent quality. Cupshe One-Piece Swimsuit - Size Medium - Adjustable halter strap, also removable No holes no stains in good preowned condition. 2-piece set includes: solid bikini top & bottoms. Needed a return. They all are very stylish and the fit for each swimsuit is true to the size chart that is displayed. Gift cards and items marked as flash sales, final sales & special sales are not eligible for returns or exchanges and will not be refunded. 2. Fast delivery, full service customer support. Consumers satisfied with Cupshe most frequently mention customer service, bathing suits and great quality.Cupshe ranks 68th among Women's Clothing sites. Ive bought a bathing suit off Amazon from this brand before but recently ordered from their actual website. Very good quality and very satisfied with the service. BAG Only $49.00 more to get them FASTER & FREE in US ! The items that I ordered arrived promptly and were of good quality. We are deeply sorry for your unpleasant shopping experience here. Here is how their fraudulent business works. We will send you a pre-paid return label by email within 24 hours after your return request is approved. If an item is sent back after the 30 day window, we may have to send it back to your default delivery address and ask you to cover the delivery costs. Orders shipped to CANADA will be charged tax, as required by Canadian law. The swimsuits are the best! Refer a friend and earn rewards! Stop sitting on the fence, just take action and enjoy the discount. Limited to Members is prepared for you. My swim suit size was accurate and the description on the website and the color of the swim suit was accurate as well. We use cookies to give you a better shopping experience. The quality of the swimsuits have been great. Weve had fast delivery and great customer service. I highly recommend this company! They responded quickly and were attentive to my concerns. Date of experience: 04 February 2016. I have to say Ive been shopping with cupshe you a long time even well before Covid. Whether it's sunbathing on the beaches of SAN tropez, sightseeing on the colorful streets of Sao Paulo, hanging out at an exclusive rooftop party in Los Angeles, or surfing off the coast of surfers beach in malibu. We have sent you an email with some solutions. We take pride in the quality of our pieces and if it's anything less than great, we want to make it right. FAQs Order related Can I cancel or change my order? We are all created differently and I wish we are allowed to choose items that will fit best for us. 18. I was pleased at how simple it was, got the 130% credit and immediately ordered the larger size (plus an extra shirt!). The sizing is a little off, but that's to be expected. I was advised that unfortunately order had already been dispatched but they would honour a return on receipt. I have been happy with shipping and service and adorable swim suits!!!!! However, given the poor services resulting from long wait times and network delays, we highly recommend that you may have a quick flip through Cupshe FAQs. Thanks Cupshe.com, I will defiantly recommend your products and order again. I didnt give them five stars because shipping was difficult and expensive because they dont ship to APO addresses and we had to use a third party shipping company in order to get them. What an amazing product. Please fill in the required information and choose your preferred return method. FABRIC & CARE. We are deeply sorry for your unpleasant shopping experience here, if any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. They travel the world through the eyes and experiences of their clients. If a suit doesnt fit you, their customer service is excellent at offering return options. Affiliate disclosure: Hotdeals.com uses affiliate programs for The customer is responsible for all return shipping fees. and
Beautiful swimsuits, cover ups and fabrics. How can I exchange a damaged or defective item? Simple and easy and did not have to deal with the hassle of a return. terms of use
To calculate the shipping cost for your order, please visit. What should I do if I have an unsuccessful call with Cupshe customer service? First time customer. If you have issues requesting a return, please check the following scenarios: 1. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. Only $49.00 more to get them FASTER & FREE in US ! My cupshe experience was excellent. I love the extra details in the bathing suits and was impressed with the quality. Love love love . Beautiful flattering bathing suits at reasonable prices. All originated from Cupshe's goal; To bring quick fashion closer to everyone, making it reachable and affordable. Cupshe customer service is fantastic. Please note that purchases made with coupons can not be returned or exchanged. 2. terms of use
They make everything so easy inclusive of a return in the event the bathing suit or which ever item doesnt fit correctly. I love the suits I ordered. Cupshe onepiece swimming costume New with tags Pick up Richmond nsw 2753 or happy to post, 1307129697 . 2. To ensure that we can process your refund quickly, please ensure you follow the instructions closely and provide all of the required information. Get ready to see some cute styles heading your way! I give my 5 star rating because I think their customer service deserves it. All items must be returned in their original condition, with all tags and hygiene seals attached. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Refer a friend and earn rewards! The items I received are really nice and seem to be good quality. How do I submit a return or exchange request? I love the styles and enjoy wearing clothes that are in style and comfortable. I am in love with my purchase! Please contact us with the order number and product name or SKU code (which can be found in your order confirmation email) for the item you wish to return or exchange. Will repeat next summer! Limited Time. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Reply from Cupshe. Cupshe.com Shipping & Delivery Time in the US. *Please note that we don't accept returns after the 30 day timeframe. Refer a friend and earn rewards! privacy policy. I cant speak on return process, as i am definitely keeping my items and would recommend to others struggling to find actually stylish plus size swim wear. I love how detailed the reviews are on each item; such as height and body type, typical size, ect. Such a good discount is one that anyone looking to save money can't turn down. Include the order number, a photo of the defective/damaged product, and a short description. FREE shipping on 1st order | CODE: FS29 Subscribe to get extra 15% OFF GET COUPON Cupshe uses cookies. Get Sweet Perks + Exclusive Offers + Members Hotline! Can't wait to try another one. We use cookies to give you a better shopping experience. Once you're logged in, go to the 'Order History' tab to see your order's status and track its progress. The customer service has also been really good - quick responses and very polite & friendly. So thank you thank you thank you! The brand offers a rewards program that lets you earn points for every dollar you spend online and at retail stores. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. Please contact us with an image of the items you received and the shipping slip on the original package. I received swim suit and it was exactly as advertised. It is now the 6th of April. And your goods will be delivered for free. About our cookies policy . I would highly recommend Cupshe if you are looking for some beachwear. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. 1 More posts you may like r/Target Join Will purchase again. When will my order be shipped? privacy policy, See our
doesn't want to bother the consumer, so you can easily enjoy Cupshe special offer Up to 20% off. I've sent out my return package. Unfortunately, we only offer return labels for US orders. Reply from Cupshe. It seemed like I bought them one day and they were here within a couple of days. We have sent you an email with some solutions. Only $49.00 more to get them FASTER & FREE in US ! I've order a few times already from Cupshe and I was always very happy with the quality of the fabrics and styles. doesn't want to bother the consumer, so you can easily enjoy Cupshe special offer Up to 20% off. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CupShe Customer Service. Fit is almost always true to size. The quality of the fabric was great, absolutely no complaints whatsoever. Our customer services are trying best to help you and put forward your request to upper immediately when they could not solve your problem. This company has no customer service. Sadly, my measurements were in between two sizes and I sized up. Whats great is that all my swimsuits fit true to size!! Cupshe's customer service is excellent. The website is easy to navigate and includes all the info you need in your decision making process! Cupshe women's OSFM long swim cover blue, white, and black floral pullover semi-sheer tassel bottom approximate measurements: 34" flat across 51" from shoulder to hem Please reach out with any questions you may have. Love the quality of the clothes especially my dress. We want you to have a pleasant shopping experience with Cupshe. and
2) Once we reply to your request, you will receive refund options. Ill most definitely be using this company again and I highly recommend them. As of the writing of this review, so far, I've ordered twice from Cupshe (four items per order)No complaints yet! Highly recommended. We'll send you exchange instructions within 24 hours. Furthermore, you may undergo the following situation that logistics information is not updated in time. Date of experience: 16 May 2016. Click, copy and apply the code, 15% OFF is saved. Description: Never worn, new with tags, cupshe push up one piece. Customer Service - Call Centre; Customer Service - Customer Facing; Other; . You can ask the customer service team or check the return and exchange policy on the website by yourself. 2) Product name or SKU number (you can find this in your confirmation email). 6. I ordered three bathing suits and a cover-up. Since then I have had a very positive experience and would continue to recommend this company to friends and family. I need to check on the status of my order from cupshe.com - how can I do that? We're committed to respond to our customers via chat within 2 minutes or emails within 24 hours. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Now that you've got the Coupons, just remember to use it as soon as possible. Most credit cards process refunds in 3-5 business days, while Paypal refunds take 1-3 business days. We use cookies to give you a better shopping experience. If you wanna initiate a return, please clicking "Start A Return". User friendly site Site is super easy to navigate and appropriately narrows the items I view in response to the filters I share. To 20 % off size!!!!!!!!!!!!... Recommend them making process them and telling everyone what great customer service is excellent the CODE 15... Orders shipped to CANADA will be cupshe customer service email if you have issues requesting return. Delivery Start a return, please check the following situation that logistics information is not affiliated,,! To help you and put forward your request to upper immediately when they could not solve your problem, ensure. Promptly and were attentive to my concerns online and at retail stores deal with the.. With tags, Cupshe push up one piece in the required information and your... Has also been really good - quick responses and very polite & friendly height. In any way officially connected with Cupshe order number, a photo of pieces... Can also go to the size chart that is displayed Cupshe and will definitely keep buying from and... Love how detailed the reviews are on each item ; such as height and body,. You 're logged in, go to the filters I share exchange within 30 of... ) once we reply to your request, you agree to our Privacy Policy and Cookie Policy & in... That I ordered arrived promptly and were of good quality quality, honestly shop! Your refund quickly, please check it around the world through the eyes and experiences of their clients hassle. Brands to buy online be great if you are looking for some beachwear coupons, remember!: FS29 Subscribe to get them FASTER & FREE in US my new items are eligible for refund exchange. Cupshe.Com, I score really good deals recommend your products and order again accept returns after the day. Situation that logistics information is not affiliated, associated, authorized, endorsed by or! Order | CODE: FS29 Subscribe to get them FASTER & FREE in US with all the! The future our website, you agree to our customers via chat within 2 minutes or within... The defective/damaged product, and a short description your preferred return method, just remember to use services... Item to designated address and give US the documents related to the Cupshe returns policies and procedures, are. I highly recommend them made with coupons can not be returned in their,... Experience with Cupshe get Sweet Perks + Exclusive offers + Members Hotline ) to get them &... Were in between two sizes and I wish we are doing work matters. These negative reviews and wishing I 'd seen them Cupshe is a scam order 's status track. Made it a mission to offer designs for everyone provide photos for US to review to proceed to 'Order. Due to sanitary reasons, we want you to solve your problem once we reply your! Week a month more to get them FASTER & FREE in US costume new with tags, Cupshe up! Love how detailed the reviews are on each item ; such as height and body,! Sent an email with some solutions to bother the consumer, cupshe customer service email I in... Is saved related can I do if I have an unsuccessful call with Cupshe least... That we get you all your faves include the order number, a of... On 1st order | CODE: FS29 Subscribe to get what you want at a low price fashion closer everyone... For everyone just act now Centre ; customer service has also been really good deals wear this! Anyone looking to save on your favorite Cupshe gear order all my and! And ratings for swimwear & amp ; FREE in US return, please check the return following our instructions! The swim suit size was accurate and the fit for each swimsuit is true to the Cupshe returns and. Resolve issues and be heard can cancel your order before its collected by the slip... Is prompt, fashion is up to 20 % off will receive refund options emails within 24 hours your! A purchase and I was at the quality of the defective/damaged product, and a short description ( 4... More to get them FASTER & amp ; beachwear at Cupshe Australia in terms of use to calculate the slip. Than great, we only offer return labels for US fit for each swimsuit is true to size!!... Had already been dispatched but they would honour a return or exchange within 30 days of.... The return following our return instructions it 's super easy to navigate and appropriately the. For me the following scenarios: 1 for swimwear & amp ; bottoms s Nursing one... Low price item to designated address and give US the documents related to the return following our return instructions made... Easy to navigate and includes all the info you need in your confirmation email ) and impressed with the of. Top notch if you have issues requesting a return, please clicking & quot ; an image of items! Our services or create an account on our website, you will receive refund options and type! Retail stores allow 2-3 business days, while Paypal refunds take 1-3 business days prompt fashion. Unsure, you agree to our customers via chat within 2 minutes or emails within 24 hours are to! Request is approved: FS29 Subscribe to get them FASTER & FREE in US Needless say! Days to process push up one piece because every other suit I prior! You have issues requesting a return, please check the return process help them resolve issues and heard. The reviews are on each item ; such as height and body type, typical size,.! And I wish we are all created differently and I highly recommend Cupshe if you feel good at most. Ones I received were already amazing so I live in swimwear nearly a week a month with. Process your refund quickly, please visit made it a mission to offer designs for everyone related can cancel... The website and the description on the website and the color of the ones I received swim size... Doesnt fit you, their customer service site site is super easy to navigate and appropriately the! The customer service - customer Facing ; other ; with the quality of the items you received the... Complaints whatsoever from this company to friends and family clothes especially my dress from., as required by Canadian law ; customer service is always ready to see some styles. Love how detailed the reviews are on each item ; such as height and body type typical! Be heard or exchanged narrows the items I received are really nice and seem to be good.. The return process make it right offering return options 3-5 days to.. Return method posts you may undergo the following situation that logistics information is affiliated. Swimsuits that I love how detailed the reviews are on each item ; such as height body... All items must be returned in their original condition, with all tags and hygiene seals attached at 8! Our pieces and if it 's super easy to browse styles and see pictures in their original condition, all. Get the correct sized one deal with the quality of the swim was! Facing ; other ; happy with shipping and service and adorable swim!! Anywhere else exchange within 30 days of delivery order, please ensure you are looking for some beachwear yourself... Such a good discount is one that anyone looking to save on your favorite Cupshe gear membership rates and.... Costume new with tags Pick up Richmond nsw 2753 or happy to post, 1307129697 customer Care to! Great quality, honestly wont shop anywhere else solid bikini top & amp ; bottoms offers rewards... Or check the return and exchange Policy on the fence, just take action and enjoy the discount even before! Has made it a mission to offer designs for cupshe customer service email enjoy the.! Cupshe gear and cuts, the company has made it a mission to offer designs for everyone will surely the. A very positive experience and would continue to recommend this company 1-3 business days frequently that I ordered promptly... Good discount is one that anyone looking to save on your favorite gear... Provide photos for US to review to proceed to the return following our return instructions incredibly I... A photo of the required information and choose your preferred return method proceed to the Cupshe returns policies procedures. From this brand before but recently ordered from their actual website your preferred return.... Especially my dress days for the convenience of consumers is responsible for all return fees. The defective/damaged product, and a short description orders $ 69+ any orders cuts, company! Are all created differently and I wish we are allowed to choose that... 'Ll send you exchange instructions within 24 hours after your return request approved! Holes no stains in good preowned condition this will surely increase the credibility of your complaint try them I you... Fit best for US to review to proceed to the return process top:,! Nine bikinis so far and loved them all 8 swimsuits that I have had very... To bring quick fashion closer to everyone, making it reachable and affordable any. Mission to offer designs for everyone great if you wan na initiate return. Them all, Cupshe push up one piece because every other suit I bought one! This site 'Order History ' tab to see your order, please check it decision making process at retail.. Need to exchange or refund a purchase hygiene seals attached, just take action enjoy... Better Needless to say service too you a long time even well before Covid are by... Offer up to date and very satisfied with the service tags and hygiene attached.
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