Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!!! Day and evening entertainment. Own or manage this property? Hotel Riu Palace Santa Maria View Hotel 1,290 reviews 0.9 km from Hotel Riu Cabo Verde Free Wifi Free parking Visit hotel website All Inclusive 2022 Oasis Belorizonte View Hotel 2,820 reviews 1.2 km from Hotel Riu Cabo Verde Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,556 reviews 1.4 km from Hotel Riu Cabo Verde Free parking The results showed no food poisoning and we were sent to get hydration solution, probiotics and stomach cramps tablets. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. Your comments will be shared in order to ensure your experience is not repeated in the future and we do hope you will give us the opportunity to welcome you back in the future. Reserva Hotel Riu Palace Santa Maria, Santa Mara en Tripadvisor: 1.308 opiniones y 2.186 fotos de viajeros sobre el Hotel Riu Palace Santa Maria, clasificado en el puesto n.3 de 28 hoteles en Santa Mara. Kind regards Hotel Riu Palace Santa Maria Online Reputation Manager, The hotel has a great location with beautiful beach and ocean! The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Housekeeping came daily and did a great job and our mini bar was stocked every two days. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. SwimUp rooms very nice and big enough. On the flip side ?Rooms were really nice and well serviced. It was fun. More. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). Please see our partners for more details. Wait staff constantly using anti bac using cutlery to lay napkins etc. The facilities at this hotel is 1st rate.we stayed for 11 night's in November and we need a lot more to really appreciate this place. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). Hotel Riu Palace Santa Maria, Santa Maria: Veja 1.308 avaliaes, 2.186 fotos e timas promoes para Hotel Riu Palace Santa Maria, classificado como n 3 de 28 hotis em Santa Maria e com pontuao 4,5 de 5 no Tripadvisor. We are sorry to hear about the unfortunate accident you witnessed on the beach. Review tags are currently only available for English language reviews. Room was very clean and new ones. Is parking available at Hotel Riu Palace Santa Maria? Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. Plenty of sun beds. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Reception did phone the room several days later but we were still being ill. We were given a list of foods to eat and avoid from the clinic. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. Until then we wish you all the best, Hotel Riu Palace Santa Maria Online Reputation Manager. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Im sure I could have asked for an extra but it didnt bother me enough. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. Just amazing, our room, the food, the cleanliness, the staff and the drinks. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). We are very sorry if you got another impression. BUT we did anyway! Hotel Riu Palace Santa Maria, Santa Maria: Se 1 308 recensioner, 2 186 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. Overall a good vacation with some minor problems. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Best regards, Hotel Riu Palace Santa Mara Online Reputation Manager. The buffet was excellent, loads of choice, very clean, no flies at all. Overall a good vacation with some minor problems. This is not recommended, not only for safety reasons, because you can infect other guests, but because if you inform us, our cooks can prepare extra dishes for you so that you can follow the recommended diet. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. I would recommend this hotel.Couldnt fault it.Enjoyed my stay as I celebrated my 50th Birthday here and had such a wonderful time.Thanks to all the staff. The hotel is lovely, plenty of pools to choose from. They didn't help we still had really bad diarrhea. Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111, Cape Verde. You also can experience the island, whilst traveling to the harbour. EntertainmentNot bad at all. We are happy to learn you enjoyed the beverages and your rooms comfort, however it is truly concerning to find that you felt let down by some aspects of your stay and that your experience with us was not completely up to your satisfaction. We assure you that these are not the standards that are reflective of the hotel and the service we aspire to provide at Riu. We are sorry to hear about the unfortunate accident you witnessed on the beach. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. Got potential, shame about the food poisoning, Highly recommended . Still enjoyable though!Hotel location was great and the beach was also great. Check in was quick and easy, we were given a drink on arrival and luggage was taken to our room for us. The rooms were very clean . We are in the steak restaurant and I got food poisoning- very poorly for 24 hours and then bad pains and upset stomach for three days. How lazy are these people?! We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. you to buy trinkets etc.Very pleasant mind you. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. Very difficult to book the specialist restaurants. As an adult couple with no kids we had no reason to use the water park. This is the version of our website addressed to speakers of English in Canada. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. It was never even a thought. Room was very clean and new ones. Specially Lendy and Antonio (Topi), fabulous two persons Very good professionals and soooo fun, if you meet them, they will illuminate your day without any doubt.For excursions, many people will come to you, but we highly recommend Hlder. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. And on my eyes there was accident with old lady. Please see our partners for more details. Now $226 (Was $303) on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. The whole hotel was well maintained. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. Our team works hard to provide shows and activities that cater to all of our clients. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. The whole of the resort seemed spotless to us, the cleaners do a great job and are constantly walking round cleaning up. Tripadvisor - Hotel Riu Palace Santa Maria()Hotel Riu Palace Santa Maria 1,316 2,19854.5 Tripadvisor performs checks on reviews. It was 17% rooms in used. I have already been to many all inclusive hotels but this is by far the best one. Great staff, great cleaning, great animation team, great food and great people overall. more. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. !This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. View Hotel 2,520 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Hotel Riu Funana View Hotel 2,718 reviews 0.5 miles from Hotel Riu Palace Santa Maria Visit hotel website All Inclusive 2022 Her er afslappende vrelser med minibar og aircondition, og du kan holde dig forbundet i lbet af dit ophold, fordi Hotel Riu Palace Baja California tilbyder gsterne gratis wi-fi. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. Nearby attractions include Djunta Mo Art (1.4 miles), Projeto Biodiversidade (0.5 miles), and Praia de Santa Maria (1.2 miles). View Hotel 2,822 reviews 1.0 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,561 reviews 1.0 miles from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,048 reviews 1.2 miles from Hotel Riu Palace Santa Maria Free parking Pool Tripadvisor performs checks on reviews. We are very sorry if you got another impression. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 310 recensioner, 2 186 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. We are also saddened to read you were not satisfied with the entertainment program. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi The rest were very good but we did pop into Santa Maria one evening to change it up. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. We where travelling as a family group, Well what can I say about this hotel.Absolute amazing!! They beat her legs. Ask Nick G about Hotel Riu Palace Santa Maria, Ask jennettetaylor about Hotel Riu Palace Santa Maria, Ask tallantz5 about Hotel Riu Palace Santa Maria, Ask VaniaRRodrigues about Hotel Riu Palace Santa Maria, Ask Adventure11030140913 about Hotel Riu Palace Santa Maria, Great hotel, great staff, lovely beach (shame about the mosquitos! On the whole, we really enjoyed the food and had no problem what so ever. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Further unable to provide an accessible room for a wheelchair user insisting that they were fully booked and only able to provide a first floor room in a block without lift access. Waves was so huge, No Kindze can go to the ocean, its to dengerous. Catering products were also high quality. Staff are really friendly and the room service feature on the app is great if you need anything extra. We were only at the hotel for a week but it was quite samey. This is the largest RIU hotel that we have stayed in. Own or manage this property? And the staff always tries to speed up as fast as possible and you can even see a smile on their face although they are always wearing a mask. Obviously, not the fault of the hotel, but something to bear in mind. Love the idea when booking restaurants,its all done by phone and viewing the menus and drinks list,you just scan the QR codes on the tables. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Speciality restaurants are not good, no ambience and menu restricted, shame as the decor is great so they could be fab. Perfect hotel if you just want some peace and quiet.Its set by a stunning beach and be prepared for the lucky Lucky No stress man who ask. Feriestedet har roomservice. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. See 1,311 traveller reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. The gymIm an avid gym goer so I was hoping for more, but its pretty basic. First of all, we would like to inform you that we, as hoteliers, can only answer you on topics concerning the hotel and not on tour operators' reps, as they are external. If I was being super picky the restaurant does get busy at tea time so we did try and eat at the restaurants when we could just because I dont love crowds. Now 190 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. Review collected in partnership with riu.com. Previous reviews really did seem concerning hygiene issues etc. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. We never found that to be the case at all. Personally I believe its the latter!! The food was lovely with a good selection for breakfast, lunch and dinner. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. We are fully aware of how uncomfortable the symptoms can be and hope you have completely recovered. Please see our partners for more details. Hotel Riu Palace Santa Maria, Santa Maria: 1.317 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. The service is excellent and the waiters are very friendly. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. Conveniently located restaurants include Marea Restaurant, Hot Spot, and Ocean Cafe. more. Day and evening entertainment. For specific enquiries, we recommend calling ahead to confirm. Hotel Riu Palace Santa Maria, Santa Maria: 1.312 , 2.198 Hotel Riu Palace Santa Maria, #3 28 Santa Maria 4,5 5 Tripadvisor. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: Mir 1.308 opiniones y 2.186 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, puntuado en el puesto n.3 de 28 hoteles en SANTA MARA. Yes, it offers wheelchair access and facilities for disabled guests. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. Claim your listing for free to respond to reviews, update your profile and much more. The 2 adult pools had a swim up bar. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). All in all, I wouldnt say were REALLY happy with our choice of hotels and we would probably go there again but not with TUI. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Maybe some people just like to criticise although there is actually nothing to complain about. Food- very so so. Pool service during day is random and sporadic too but more acceptable than of an evening. Our room was beautiful, we asked for a quiet room and got one. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Food- very so so. BORK. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. To do listVisit shark island, its a short trip and some people do get taxis, we booked it through TUI. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. Our team checks each review posted on the site disputed by our community as not meeting our, Review collected in partnership with riu.com. I will not book a holiday with tui again, they seem to have forgotten to look after their customers and their duty of care was non existent. Coffe -perfect, drinks-very poor the worst were dogs on a beach. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They are fighting all day. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. Now, we are pleased that our holiday was not changed as we have had an amazing time. It was 17% rooms in used. Plenty of bars and eating areas and for those wondering about lack of loos the blocks are large and spotless Not seen or heard of any Ill was whilst here . Vluchten Restaurants Dingen om te doen . We visited spa with my husband (Massage for two): very professional, recommended. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi On the whole, we really enjoyed the food and had no problem what so ever. To do list Respectfully,Hotel Riu Palace Santa MariaOnline Reputation Manager. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. The design of the hotel is breathtaking. There was lots of choices but not easy to find something plain. The food is repetitive, this is normal with large all inclusive hotels, however there is something for everyone. We filled in tui questionnaire and have emailed them but no reply. The day before leaving we went to see the reps to fill in the form (there was someone else doing the same as us) . RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. The food is out of this world.You couldnt fault it.The only downfall is when you find a table,they are very close the other people sitting by you so you had to manoeuvre the chairs around to squeeze in and out but we got use to doing that after two weeks. Mainly.. hotel was ok. They beat her legs. The last few days of the holiday, there seemed to be a major problem with mosquitos, with lots of people being bitten multiple times (including us). The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). 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