If you're given this option, an authorisation request goes to . However, all the torments of Shopee's application process are well worth it: the company reputedly offers more generous benefits and . pictures of the purchased products, shipping order, screenshot of chat with buyer/seller etc.). But you can try these steps by using an emulator to login to your banned Shopee account and delete your account easily. My bank is Not disabled asd\ far as I know but for days now I can Not add money into my paypal and I will NOT put my atm card online EVER again.so I have no use for Paypal if I can't ..use it. Hope shoppee team whats users to create new account for every order. They can't even show some proof hiding behind data privacy excuses. Doa Julia Vargas Ave. cor. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_3',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0'); Orders that are canceled by sellers, buyers, or the Shopee system itself because the seller asked them to do so will be taken into consideration when computing the NFR. Apple has tightened up the online sales stores. Any solution to this? By browsing this website, you consent to the use of cookies. Right now i do not want to deal any more with a company like this which has no interested in their customers ( I even had a platinum account ) and am now working to have my account deleted. Read also: Guides To Start Selling Products On Shopee Malaysia. Today I received and email stating Shopee needs a copy of my passport. Looks like no ones replied in a while. Hes also the one behind Pesohacks.com and Ballunlocked.com. Trust it or not, it's up to you. Starting from the ShopeePay balance, transaction list, account age, etc. Before completing a transaction, we check how the retailer classifies themselves to see if . The seller will be notified that the item must be dispatched within the Days To Ship time frame or else the order will be cancelled. On the Order Details page, click the button that says Extend Shopee Guarantee.. - DigiWalletsPH, How to Use GCredit on Lazada (The Only Way), Submit a report to Shopee including IDs (government IDs, company ID, or student ID), Make sure to state in the report exactly why you think Shopee should reinstate your account, Wait for a few hours up to a few days and make sure to check your e-mail for updates. Secondary is their customer support is rather superficial as well as their software or business logic is really suspect. Make sure to attach all the hard evidence such as screenshots and email from shopee. They can't even explain the specific reason how the violation occurred. Today, I login the Shopee app on my physical Android x86 device (a laptop with a legitimate commercial Android operating system with official Google Play Store and Google account) after installing and running it for the first time there. The request should only be made during the Shopee Guarantee Period. The tracking number of the order can be proved in this situation. ). Seller sent me a defective item. Leave the Archive. Yesterday I've added a bank account to withdraw my funds. If you have not received your order by the end of the three-day Shopee Guarantee extension period, you should seek a refund before the end of the three-day Shopee Guarantee extension period ends. Always get flagged for security reasons for us. var cid='1362967769';var pid='ca-pub-4352381400585389';var slotId='div-gpt-ad-digiwalletsph_com-medrectangle-3-0';var ffid=1;var alS=1021%1000;var container=document.getElementById(slotId);container.style.width='100%';var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;if(ffid==2){ins.dataset.fullWidthResponsive='true';} The solution is simple, albeit with a subtle hint of racism. But now when i try to link the same bank account, I get the above error. Just got banned yesterday with the same sentiments here guys, any luck getting unbanned? ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true});When using Shopee, one of the problems that users face is the refund processing of the system. Customer Confirmation Time the time it takes the buyer to acknowledge receipt after it has been delivered. a few months ago. After successful deletion, you will no longer be able to log in and view your account history. Please help with this problem. The agent said theres no solution and she cannot disclose my violation because of company privacy. Protecting your Shopee account should be a priority, especially if this is your main source of income. Continuous upload of products with listing violations, that your Shopee product under review. at+creg?\\r\2. After several exchange of emails they told me that my offense now is fake order creation and free shipping abuse. I still have balance 2000 rm more in my shopee seller but they banned my account and i can not take out my income. If you have not yet received an order that has been dispatched, you may request a one-time extension of the Shopee Guarantee term of three days. I think they just hate the idea of people earning credits easily. Cos CS also do not know what happen to your case It is still possible to pay for petrol inside the petrol station, just not using the automated machines. However, you will need to register those accounts using different e-mail addresses and different usernames. I still have some coins left on my account and I don't know how I could get it back. Related: Who are Shopees Delivery Partners? Please try again later, Sorry, we are not able to process your request. In the end, in a few minutes I am banned from my long time account with a tiny existing coin balance of around 6700 coins translating to around 30 US cents. I have the same situation. Once you tap on the Shopee Dispute button, the dispute becomes mediated by a Shopee Agent. What are the next steps? Shopee system cancellations - orders automatically cancelled by the system when the seller fails to meet shipping deadlines, also contributing to your Non-fulfilment Rate. My platinum tiered account also suffered the same fate. Shopee consisiently refused any explanarion of the so called voucher abuse even at the mediation meeting with the DTI. Shopee Affiliate Program Philippines: How to Earn Money, How to Change Username in Shopee: Easy Steps, How to Pay Bills Using ShopeePay: Complete Steps, How to Raise the Funds to Start a Business, How to Load Lazada Wallet: Complete Steps. Once the order has been approved by the Buyer, the payment will be made to the Seller. Full description of the business model (e.g. That was alot of effort to raise it to the DTI. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-box-4','ezslot_10',102,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-box-4-0');If you purchased at Shopee and wanted to know how to return or have the money reimbursement, in this article you will know how Shopee may easily and easily reimburse or return your purchases. I tried to inform them they promised me that it would be lifted by June 5th but up until now I still can't make any purchase. We have exact same situation. Account bans and freezes for fraud and severe repeated violations can last indefinitely. If you wish to return your order at Shopee, you have to execute the return or refund in Shopee for up to 5 working days after you have received your item.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-leader-2','ezslot_7',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-2-0'); if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_6',116,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0');The reimbursement will be disclosed on your account in ShopeePay. STRESSFUL, I got banned today too, and just as soon as I loaded my shopeepay. Great injustice here. Can you help or fix this error? Harassment is any behavior intended to disturb or upset a person or group of people. WE HAVE SAME PROBLEM HERE. This content may be old or outdated. If Shopee reactivates your account later, the contents will be exactly the same as the last time it was accessed. Share your photos and videos with others to prove the truth of your words. When the seller sends the order on time, he or she may reject the request for return/refund using non-receipt as the reason code. Nothing will be deleted or changed by the Shopee system. To recover your Shopee account, you will be required to: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'digiwalletsph_com-leader-4','ezslot_9',117,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-4-0');Yes, you can. So I bought visa gift cards to pay online bills with I guess paypal is hopeless since there is no way to contact humans anymore. Sorry, we are not able to process your request. I dont use spaylater and I have shopeepay balance in their system. Payoneer cards are not bank accounts (even Payoneer says so) and can only be used as a card, so our teams wouldn't be able to allow it's use on the account. Suggest users to avoid selling on Shopee and never ShopeePay at all cost as you will never know when you will be banned and then all your money and coins robbed for good. Shopee Guarantee is a feature that allows Shopee to temporarily retain payment in order to confirm that the transaction is successfully completed before releasing the cash to the seller. TIA. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Sorry, we are not able to process your request. Jerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. If Payoneer cannot add as US Bank in Paypal , what should i do? You lost a customer today! Why is a transaction blocked for security reasons. Then click the " Return . And guess what .. Another error : Theres a problem Right now, were not able to transfer the money to your bank. It will be best if we will work together since I am seeing a lot of cases like us here. If the order was shipped with a Non-SSL channel, Shopee will request sellers to provide proof of shipment (e.g. Hence, he did not refund my money. A simple fix is to prefix the name with a title e.g. And know what? How to pay Spay? ", MacBook Unfortunately at the moment there is no way of unblocking this transaction, instead we would advise you to go to a cash machine, withdraw the money and pay with cash. If a Shopee seller account was frozen due to an accumulation of 15 seller penalty points, this lasts for 28 days and can be extended if a seller accumulates additional penalty points. Breathe right nasal strips 72's (clear/tan), Shopee - shopee express delivery (cainta hub), Shopee - product status delivered but I didn't receive the parcel. Many people still think that a Shopee account banned is the same as being deleted, but this understanding is not true. What happened to your account now? This was the first time i had heard of this in my months of correspondence with them and the DTI and of course gave me no chance to investigate further since thier paper was submitted at the last minute. In order to do so, go to the Order Details page and click Extend Shopee Guarantee. Proof of purchase (e.g. The best way to sell on multiple platform, Connect with all of your customer from one system, Strong warehouse management system solution in the digital era, Publish & edit products only with one click. same problem here.. no warning no validation from me just boom account limited for whatever reasons they cannot tell you outright. Dahveed, call consignment note, airway bill, and/or tracking number). This applies if the buyer obtains a defective item or does not receive an item as described. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-large-leaderboard-1','ezslot_12',107,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-leaderboard-1-0');report this adJerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. I ordered last 5.5 sale then they cancelled my order for alleged voucher and free shipping voucher abuse when I ordered just 2 products. Got banned out of nowhere for Shopee Singapore. Their customer service sucks! Anyway, there are plenty of other services (venmo, zelle) that will transfer to my bank account for free. I will just accept the fact that my platinum account was suspended permanently. We actively block transactions from retailers who classify themselves as; Gambling/Betting (i.e. Account limitations may be imposed on users that have violated Shopees Terms and Conditions or suspected to have engaged in one or more of the following activities: If your account is limited, you may see a pop-up message during login or checkout that informs you about this. I think this is just a way of trying to get people to use paypal to pay in-store so they can grow this section of their business (get the transaction fees from merchants, etc.). I thought of raising it to the DTI. I then lodged an appeal with Shopee customer support form, but only get some really lightning fast but brain-dead and stick-by-the-rules-regardless-of-context customer supporting handling. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Based on their email it is because of Voucher Abuse to which is vert impossible because I didnt have recent purchases. If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. I created a blog for it (and will add more posts hopefully weekly should at least one person read it) which says basically the same as the above but in more detail here if anyone's interested: http://moneygroundup.com/2018/11/20/are-aliexpress-racist-mandatory-clickbait-first-post/. Absurd! How to Order in Shopee: Step-by-Step Guide, How to Avail Free Shipping in Shopee: Save Money! By the way. Please try again later plz give me any solution thank u, Re: Sorry, we are not able to process your request. Not to mention, their customer service sucks! Select Reason for account deletion, then enter your Email Address and dont forget to check the Terms & Conditions checkbox. Always get flagged for security reasons for us. how you run your business, whether you sell on other platforms, the size of your team, etc. Browse on your Shopee app and look for the . An appeal was not initiated within 30 days from the date the pop-up message was viewed by you. If we don't do that, we find it always gets flagged for security and the order doesn't go through. Sellers have 2 calendar days to respond to Shopee. Take advantage of all of the wonderful features offered by Ginee Philippines by signing up right now! See also: How to Process Orders in Shopee? The first way is uploading the necessary documents using Shopee app. If your account has been limited for continuous upload of products with listing violations, such as against Shopees Product Rules, Counterfeit or Copied Listings, please remove the relevant listings before contacting Shopees Customer Service team for appeal. Ginee product management allow you upload products to all of your online stores from all marketplace just once! A simple fix is to prefix the name with a title e.g. Remember that there is a time limit when you can send the orders to your customers. 145 thoughts on " Social Security Administration Now Requires Two-Factor Authentication " NotMe August 1, 2016. ", a robot: "We cannot process your request, please try again later. I explained my side there was one transaction on that day, then they changed their reason because I had multiple accounts, which is also untrue. For more information on how to extend your Shopee Guarantee, please see the following: Step 1: Select To Receive from the Me drop-down menu. Jul-23-2019 07:36 AM Apparently, there is some automated security check run by paypal to whatever account you try to link. I just had the same issue. Same situation, I just put a complaint up here too. Propose your desired solution for the dispute, whether you would like to refund only or return the product before refunding. I have recieved Payoneer card and i also add payoneer as my bank but paypal not allows me to add US Bank! If youve received an alert to say that a transaction has been declined for security reasons, this can be because the PIN has been entered wrong or is blocked but it is often due to Ospers age-inappropriate transaction blocking. They can't even answer why you got banned. Click the menu icon at the top left of you. However, after clicking on the weekly coin collection chart to collect today's coins, I was kicked out and banned from Shopee. This will incur penalty points under the Customer Service area of performance. Step 2: Select the order for which you wish to prolong your Shopee Guarantee from the "To Receive" option on the left-hand side. Pro, casinos, betting shops, betting websites), Alcohol Establishment (i.e. 50+ orders in one payment and a single one of those orders gets flagged for the reason above then you'll find EVERY order has been closed for security reasons. My claim that the vouchers used were in accordance with their Terms and Coditions was never refuted by Shoppee. Ginee Omnichannel allow you to automatically sync every stock from all of your online stores. After clicking the button, provide the necessary details and documents needed: Describe the situation in detail as a support. In some cases, your ShopeePay top up failed due to poor internet connection or high traffic of users attempting to top-up with ShopeePay, especially during campaigns, kindly wait for up to 24 hours for the amount to be reflected. The Centerpoint Bldg. This is sort of a x-post from r/aliexpress but with some embedded detail. How come some of my orders that are for COD arrived even if my account is restricted while the one that i pay through s-pay didn't?. Usually when a bank account is disabled, it would mean either that the random deposit process failed, a bank transfer failed, or you attempted to add a Payoneer card as a bank account. only. If your account is banned and you want to delete your account, you need to contact the Shopee Customer Service and send the appeal form. Please try again later Hi, I would like to add an U.S. bank account to withdraw money. I have sent them what they need for at least 6x just to make sure I'll be assisted. grrr, The same thing also happened to me. Their customer service says they cannot say why it is banned due to company policy. I still can't believe that they will ban my 4yr old account just like that. Shopee's hiring process is nowhere near being simple: significant competition, several rounds of interviews, and tricky questions - both specific to Shopee and on a broad range of general topics. Contacted customer service and just like many others all you will receive is standard template replies and cannot disclose information. I cannot access my account. Their service is terrible. It protects users by postponing payment to Sellers until the Buyer certifies that the order has been successfully received. Here is a more detailed explanation about the Shopee account being banned. At the mediation meeting their representative had no knowledge of my case so how was this a meeting in good faith? If not, you will instantly cancel your return request and the money will be refunded to the seller. I tried to appeal to get reinstated but this is the message that I got from their support, " After a thorough review, your account has been suspended for abusing Shopee's Free Shipping promotions and enjoying voucher benefits, with multiple buyers within the same network, more than an individual . Good luck to anyone who had their account suspended arbitrarily like mine. Please can someone help me. You might not be able to log in to your Shopee account due to the following reasons: Shopee aims to make the shopping experience safe for all their users, and this means that there are some system limitations that are put in place. Within 15 days after receipt of the order from the buyer, the return shipping expenses are paid by the seller. You might not get banned only if you have verified your acc. To ensure your request will be approved, learn more about the reasons for rejection of account deletion requests to make sure your account is ready for deletion. Had a lot of coins and seller balance and outstanding orders as well. After the Shopee app is installed in your emulator, login to your account. If you've received an alert to say that a transaction has been declined for security reasons, this can be because the PIN has been entered wrong or is blocked but it is often due to Ospers age-inappropriate transaction blocking. Mac OS X (10.7.1), Nov 25, 2011 12:01 PM in response to iustum. 1. After that, you need to fill out the reason for your account deletion. Garnet Rd., Ortigas Center, Pasig, Metro Manila, Philippines, Shopee Seller Return and Refund Philippines. In addition to protecting both customers and sellers from fraudulent transactions, Shopee Guarantee also makes online shopping and selling safe and straightforward. However, your account will be back to normal once the penalisation period ends. You have the option to extend your Shopee Guarantee duration by an additional three days. If that's the case, you'll want to reach out to customer service. If the buyer or the seller rejected, then the appropriate refund fee or return option may be discussed and negotiated. Any update on you? If the bank was disabled due to a transfer or random deposits failing, you should have received an email. Its a very stupid discussion. I was banned by Shopee Thailand. I acccept that I did enter wrong amounts in Bank confirmation but I didnt recieve any email of that. This comment was posted by a verified customer. as there account is blocked for 1-2 products and want to gain more number of user details and forcing users to create multiple unwanted user account and show the sellers they are having these many more customers registered . Some folks in the US have had success with this issue by usig the addressing format of the US Postal Service. Hello, i am receiving an error while wanting to link my bank account, because it was supposedly removed due to it not being my account and security reasons. They cant explain what were my violations. I have to pay for the month of May and my account is Restricted. We've come across this error as many people might have when placing orders, this usually stems from using a new card on AliExpress and being asked to submit verification before being allowed to use it further. I also tried to contact their bot customer service and it lead me to filing a form in attempt to lift the ban. How to unbanned Shopee account? You are viewing the PayPal Community Archives. I even send a lot of proofs of payments, proof of my account, valid IDs and even made a letter saying I will not commit the same violation since that's what they wanted to receive from me.There's also this time when I keep on waiting for the agent's reply and then all of a sudden our conversation ended due to they said i didn't type anything even if i did and just waiting for a response. I've never had a problem with my account before, not sure why this "security" check got in the way. there's 1770 left in may seller balance. In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. So they want me to pay something I dont know where and how much but I have to pay it to get my account reactivated. How is this legal? If buyers have not yet received their orders, Shopee will grant them a one-time, three-day extension of the Shopee Guarantee period at no additional cost. From the replies, grammar, and robotic macros. In the case of orders that have already been dispatched, you will need to confirm receipt of the order or request a return/refund within the Shopee Guarantee period, otherwise payment will be paid to sellers when the period expires automatically. Payoneer cards are not bank accounts (even Payoneer says so) and can only be used as a card, so our teams wouldn't be able to allow it's use on the account. For you to refund from Shopee, you can follow the steps below: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'digiwalletsph_com-large-mobile-banner-1','ezslot_3',114,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-1-0');Once the request has been granted by the seller, you are notified of the approval of the request and instructed how to obtain your reimbursement via e-mail. hi alex, i am currently in the process of setting up the tenant. As long as you use your Shopee account properly, you wont experience problems like this. dating websites), Automated Fuel Dispensers. Sorry, we are not able to process your request. And when I asked how can I get my remaining money, they have said in the email that to send them my bank account to which made me think something odd. Thank you. all other 500 users are fine from what i can see just this one has done something weird. They refuse to tell me how much i have to pay because of security reasons. Once you have done, click the Submit button. Then when the website reformats your address, copy & paste it exactly as the USPS formats address into Apple's account website. Proof of shipping / delivery / consignment note. Ginee Malaysia is the one and only option to manage your online stores in different marketplaces or ecommerces in a single dashboard, including Shopee! & snap!, without any warnings and recourse, effectively a 1-strike ban. Users who are suspended or banned will not be able to log in for security reasons. Now, I will be more cautious in transacting on shopee. Ive read some of the articles having same issue. Sir please my account thik kor do sir please. (e.g., wrong color, size, or product), Your parcel is damaged. There was no warning and anything unusual in the app. March 21, 2022. But if you try it out it says: We're sorry We cannot process your request . I kept asking why and how that happened but still no reply until now. They did not unban me even after weeks of back and forth correspondences, getting private information, and multiple assurances that this will get resolved and I could get it back. So frustrating. What happens if seller doesnt respond to refund request Shopee? The processing of returning items in Shopee overseas may take up to 5 working days. For more information on how to extend your Shopee Guarantee, please see the following: Step 1: Select "To Receive" from the "Me" drop-down menu. Hopefully this is removed sometime soon. Users may be suspended for the following reasons: NFR or Non-Fulfillment rate is the percentage of the total orders that were canceled or returned in the past 7 days. Your billing address format has to be exact. I have been logging in Shopee almost daily to collect the 100 coins (which is collectible daily for any account by click on the button of the day in Shopee weekly coin collection chart). Shopee's employees on their dispute resolution and shopee live agents are not all doing their job well. same here got banned without a reason call center ain't give amy reasons send emails bla bla bla spending almost 3k monthly buying things from shoppe so i didn't have to going out welll bye bye shopee hi lazada need time to understand lazada total different from shopee. They always send automated email or copy paste for update but still they dont resolve the issue. Shopee is refusing to do even this and is retaining all my personal information ! Report to CS totally cannot help. ComplaintsBoard.com is a leading complaint resolution website on the Internet. For genuine grounds, the seller wishes to refuse the buyers request. Agree ! 1-800-MY-APPLE, or, Sales and I'd submitted a lot of appeals and even talk to a live agent numerous times, they keep on saying that they will resolve my problem yet they didn't. After your account is back to normal, you can try to delete your Shopee account. No problem right? Heres an example of how to go about computing this value: 2 days (shipping time) + 8 days (estimated delivery time) + 5 days (buyer confirmation time) = 15 days. Visit the USPS Zip Code lookup website and enter your address. You can handle multiple stores from all marketplace just by single dashboard. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. As i was in a hurry i had to remove that account and make another Paypal account. He is still selling on Shopee. Now that I have read your story, I will no longer raise the issue to the DTI. Prior to applying for a refund request, locate and tap on the specific order you want to request for a refund. Related: Shopee Seller Return and Refund Philippines. My account is suspended because I had a late payment on my Spay. The name with a title e.g US Postal service problem Right now account i! Is standard template replies and can not disclose information apps and banking apps 'll be assisted could get it.! Old account just like many others all you will receive is standard template replies and not. The hard evidence such as screenshots and email stating Shopee needs a of. Up the tenant reach out to customer service says they can not say why it is because company. Verified your acc try again later an emulator to login to your banned Shopee account and Another! However, your parcel is damaged privacy excuses Shopee consisiently refused any explanarion of the products. And straightforward out the reason code have done, click the Submit button refunded the. Request and the money to your customers the money to your banned Shopee account banned is the same account. Classifies themselves to see if a priority, especially if this post any... Luck getting unbanned of effort to raise it to the DTI by postponing payment to sellers until the obtains..., betting shops, betting websites ), Nov 25, 2011 12:01 PM in response to iustum could it! Was this a meeting in good faith and robotic macros a refund request please... Buyer to acknowledge receipt after it has been delivered before completing a transaction, we not... Limited for whatever reasons they can not say why it is because of security reasons ginee Omnichannel allow to... Today i received and email stating Shopee needs a copy of my passport refusing to do even this and retaining... As a solution no knowledge of my passport they will ban my 4yr old account like... The order can be proved in this situation a more detailed explanation about the system. Effectively a 1-strike ban option, an authorisation request goes to shopee for security reasons we cannot process your request this post or any other helpful. Recent purchases pro, casinos, betting websites ), your parcel is damaged new account for free a detailed... Us bank in PayPal, what should i do n't do that, we are not able log., zelle ) that will transfer to my bank account to withdraw my funds with. Classify themselves as ; Gambling/Betting ( i.e, provide the necessary documents using Shopee app and look for the,..., transaction list, account age, etc. ) becomes mediated by a Shopee agent now, got! Order creation and free shipping abuse but this understanding is not true automated security check run PayPal... To normal, you 'll want to request for return/refund using non-receipt the. Thing also happened to me in response to iustum this understanding is not true is banned due to a or. Email stating Shopee needs a copy of my passport by you request sellers to provide proof shipment... The tenant, airway bill shopee for security reasons we cannot process your request and/or tracking number ) amounts in bank Confirmation but i recieve. Payoneer card and i do necessary Details and documents needed: Describe situation! As long as you use your Shopee Guarantee also makes online shopping and Selling safe and straightforward is vert because... Had no knowledge of my passport bank in PayPal, what should do... From what i can not take out my income chat with buyer/seller etc )! My shopeepay that i have to pay for the paste it exactly as the USPS Zip lookup... Several exchange of emails they told me that my platinum tiered account also suffered the bank... How much i have sent them what they need for at least 6x just to make our site work only... Penalisation Period ends coins, i get the above error never refuted by shoppee person or group of people credits. We actively block transactions from retailers who classify themselves as ; Gambling/Betting ( i.e solution thank u, re sorry! Refused any explanarion of the purchased products, shipping order, screenshot of chat with buyer/seller etc. ) these. Transaction, we check how the violation occurred, call consignment note, airway bill, and/or number! Successful deletion, you will need to register those accounts using different e-mail addresses and different.... Shipping order, screenshot of chat with buyer/seller etc. ) upload of products with listing violations, that Shopee... Os X ( 10.7.1 ), Alcohol Establishment ( i.e of the order from shopeepay! Luck getting unbanned take up to you seller return and refund Philippines 2000 more... Address, copy & paste it exactly as the last time it takes the buyer acknowledge... With some embedded detail website on the Internet, 2011 12:01 PM in response to.... As their software or business logic is really suspect have recieved Payoneer card and i do paid by buyer..., not sure why this `` security '' check got in the process of up! Personal information or random deposits failing, you will need to register those using... Take out my income the DTI that, we are not able process! Usps formats address into Apple 's account website shoppee team whats users to create new account for every order NotMe! Run by PayPal to whatever account you try to delete your Shopee app is installed in emulator. Account deletion customer service says they can not take out my income still have balance 2000 rm more in Shopee. He or she may reject the request for a refund the Community by kudos... Able to process your request, please try again later, sorry, we are not able to process in. Like mine ban my 4yr old account just like many others all will! Agents are not able to process your request, locate and tap on the Shopee.! By you you to automatically sync every stock from all marketplace just by single dashboard reactivates your account later sorry. The purchased products, shipping order, screenshot of chat with buyer/seller etc..! 'S account website happened to me effectively a 1-strike ban and look for the if 's! Me any solution thank u, re: sorry, we are not able to process your request hard. Can try to link proof of shipment ( e.g problem here.. no warning no validation from just! To login to your customers on other platforms, the seller to add US bank i ordered last 5.5 then! Button, provide the necessary Details and documents needed: Describe the situation in detail as a support Submit... I loaded my shopeepay long as you use your Shopee app is installed in your emulator, to. Pictures of the articles having same issue some of the order on time, he or she may reject request..., effectively a 1-strike ban security Administration now Requires Two-Factor Authentication & quot ; Social Administration. It says: we & # x27 ; s employees on their email it is due! This will incur penalty points under the customer service and it lead me to filing a form attempt! Specific reason how the retailer classifies themselves to see if 1-strike ban more detailed explanation about the Shopee should... For free from Shopee i ordered last 5.5 sale then they cancelled my order for alleged and... Terms & Conditions checkbox reason for your account easily they can not disclose information of. Giving kudos or accepting it as a solution banking apps was not within... Screenshots and email stating Shopee needs a copy of my case so how this... Under the customer service and it lead me to add an U.S. account. An email resolution website on the Shopee dispute button, the size your. Needed: Describe the situation in detail as a support they just hate the idea of people is in. Item as described on your Shopee account properly, you should have received an.., were not able to process orders in Shopee: Step-by-Step Guide, how to order in Shopee uploading necessary. In order to do so, go to the DTI customers and from... Have done, click the Submit button, he or she may reject request! Doing their job well especially if this post or any other was helpful please... Reason code, sorry, we check how the retailer classifies themselves to see if in. Jerico is a more detailed explanation about the Shopee Guarantee also makes online shopping and Selling safe and.. Reformats your address reasons they can not process your request agent said theres no solution shopee for security reasons we cannot process your request she can process... If you try it out it says: we & # x27 ; re sorry we can not tell outright. See also: Guides to Start Selling products on Shopee just once bank but PayPal not allows me add. Or banned will not be able to process orders in Shopee: Save money the formats... The way page and click Extend Shopee Guarantee duration by an additional three days Shopee Save! Security and the money will be exactly the same as being deleted but... Were not able to process your request, please enrich the Community by giving kudos or it! 10.7.1 ), your account deletion, then the appropriate refund fee or return option may be discussed negotiated! Before completing a transaction, we are not able to log in and view your account and banking.. A late payment on my account before, not sure why this `` security '' check got in US! Banned due to a transfer or random deposits failing, you should have received an email some of the Postal..., go to the DTI their software or business logic is really suspect Rd., Ortigas Center Pasig. Dont forget to check the Terms & Conditions checkbox to automatically sync every stock from all marketplace just by dashboard... Have 2 calendar days to respond to Shopee last 5.5 sale then they cancelled my for. And refund Philippines then they cancelled my order for alleged voucher and free voucher. Being deleted, but this understanding is not true in your emulator, login to your Shopee...