Property amenities Internet Available in all rooms: Free WiFi Available in some public areas: Free WiFi Parking and transportation Free self parking on site Wheelchair-accessible parking available *Wait staff- The men and women employed here are delightful. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. If you have it in your budget, I do suggest stepping up the Classic Balcony room upgrade. more, You seem to have JavaScript disabled. He folded our clothes for crying out loud! The Westin Desert Willow Villas, Palm Desert, The Westin Mission Hills Resort Villas, Palm Springs, Sheraton Lakeside Terrace Villas at Mountain Vista, The Westin Kanapali Ocean Resort Villas, The Westin Kanapali Ocean Resort Villas North, The Westin Princeville Ocean Resort Villas, The Westin Resort & Spa, Puerto Vallarta*. One person I particular Alfonso, we had him at breakfasts and lunches , he can teach others what it means to be amazing human being, big smile polite beyond polite and very professional at every second. more. Also, just be prepared. We swam in this and enjoyed it. The Westin Cozumel Hotel offers Presidential One-Bedroom King Suite, Classic King Room and One-Bedroom Oceanfront King Studio to choose from. Nearby attractions include San Juan Reef (0.4 km). The accommodation is located not far from Faro Celerain Ecological Reserve. Boasting location a minute's walk from San Juan Reef, the 5-star luxury hotel comprises 152 rooms as well as a luggage storage and a convenience store. Just as a comparison: we stayed at the Hyatt playa del Carmen a few months after its opening. I am very picky with room cleaning, and it was perfect. Breakfast is buffet style, and available for $20 to those guests not on the all-inclusive plan. Try the restaurants within walking distance! The Westin Cozumel Hotel provides 2 restaurants where you can enjoy fusion and Peruvian dishes. Hua-Hin Soi 7,, Hua Hin, Thailand, Rue Riad Zitoune Lakdim, Marrakesh, Morocco, Tagaytay Modern - City Center Guest house in Tagaytay City, La Quinta By Wyndham St. George Hotel in St. George, Holiday Inn Des Moines-Downtown-Mercy Campus, An Ihg Hotel Hotel in Des Moines, Ramada By Wyndham Springs/miami International Airport Hotel in Miami. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101318703', '');}, 'log_autolink_impression');Cozumel for 9 years now. Yes, The Westin Cozumel Hotel provides Wi Fi in public areas. Drinks and food were wonderful! Palmaa - The House of AA - Puntuacin de los viajeros: 5.0/5. A 1,7 km de Hotel B Unique. Guests with families will like cots, children's menu and a gaming room available at The Westin Cozumel Hotel. Located in Cozumel (Zona Hotelera Norte), The Westin Cozumel is within a 15-minute drive of Benito Juarez Park and Punta Langosta Pier. from your phone you can see restaurant wait times, order room service, schedule spa, and request maid service/items to your room. Do not drink the tap water. He came from (ta && ta.queueForLoad ? All-Inclusive Prices Starting At $1380 Room Only - $1218 Room & Breakfast - $1312 More Info Hotel fees paid at the hotel - Destination fee $1.30 per room / night Service fee $12 per room / night The Westin Cozumel is the modern dive resort getaway A total of 146 rooms are available at The Westin Cozumel, plus an additional 6 suites. One by the ocean for breakfast and lunch only and at specific times. We enjoyed it. Some dishes are just bad (fish tacos that are literally fish and tortilla, veggie burger that tastes funky), but some really feel like they should not be eaten (like the glowing light blue fish eggs served with the tequila grouper, or worst,We stayed for 6 nights in early January, and I wish we had gone somewhere else. An elegant and charming atmosphere, Cuzamil offers you its innovative menu with international dishes of signature cuisine. We are absolutely delighted to read that you enjoyed your stay, and appreciate the proactivity and kindness of our staff. My family and I stayed at The Westin for 5 days. During times of uncertainty, we recommend booking an option with free cancellation. *Food- We did not get the all inclusive- but ate there most of the time. Room rates include meals and beverages at onsite restaurants and bars. Our price quote is based upon their, A few other room upgrade options are available at The Westin Cozumel. 2 . For more comfort a hair dryer, complimentary toiletries and a tub are provided. The employees are very, very nice and try hard, but it seems the management of this hotel has done zero training for them. Located close to Benito Juarez Park, the luxury hotel comprises 152 rooms and 2 restaurants. The 2 restaurants had the same menu every single day/night and never changed the menu for variety. A beautiful beach, MARVELLOUS view. Individually-wrapped food options are available through room service; Property is officially certified . The Westin Cozumel offers a number of room options. Show Prices. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101321046', '');}, 'log_autolink_impression');Cozumel Palace. I just booked the all inclusive option here. It lasts around 30 minutes and is very interesting. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Turndown Service. This room also is standard with a single King bed. I saw it pop up on the Marriott Bonvoy Mobile app several months ago, but then it disappeared. Rent a car and explore the island! Then it was impossible to rebook with points, so shell out hundreds last minute. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. This is the version of our website addressed to speakers of English in the United States. I witnessed several people with water shoes stepping all over the coral in the water. I was on the beach and it was extremely loud, so I went snorkeling and even with my head in the water I could still hear the beat going loud and clear, such a bummer. Find a The Westin Cozumel cancellation policy that works for you. Phone: +52 987 872 9200, ext. Shop Travel . *Pools- there are 2 pools. Within walking distance of Restaurante Gaviotas, where you can have lunch. The other restaurant is called Cuazmil. If you like the Westin, try comparing it against Fiesta Americana, or view all our Cozumel all inclusive resorts. The hotel itself is brand new and beautiful, only opened in August 2017, but when you cant eat, have clean towels or get water replaced in the rooms the nice hotel features are hard to enjoy. *I experienced several people standing on top of the coral. Not to mention fast wifi! Everyone else was not as attentive as him, the front desk staff was low and sometimes rude, our room was not cleaned during our stay and front desk could not care less.The reasons why I would go back is because of location, view, as the hotel is a full ocean front and Ian De la Rosa. If we had to pick a favorite it would be Angel, but they are all so sweet! Rooms supper clean as expected from Westin chain. See more questions & answers about this hotel from the Tripadvisor community. *FINAL THOUGHTS: This is a super special hotel. Waiting for hours on the terrasse and without any apology from the front desk person. Questions about the accessible facilities and services offered should be directed to the resort at 52-998-848-7400. Book online or call 1 (800) 517-2000. Treat yourself to a massage, a body treatment, or a manicure/pedicure at Zazil, the onsite spa. Definitely check out the sky lounge, snorkeling, and try both restaurants for dinner! Very beautiful location with hotel and pool. I will be back. The Westin Cozumel Carretera Costera Norte Km 4.8, San Miguel, Cozumel, Mexico, 77622 - See map The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Also, if anyone has children 12 years old or more, prepare yourself to pay $30 per child, per night additional fees. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. Firstly, the good stuff! Some of the rooms at The Westin Cozumel Hotel are equipped with satellite TV and climate control. Great locations and deals for every budget. They had 2 restaurants that alternate days of being open. Tripadvisor performs checks on reviews. He'll love taking care of you. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Beautiful balcony with a FABULOUS view but 2 crappy little chairs! It took us 15 minutes to drive to this terrific accommodation from the airport. 4.8 , Cozumel, QROO 855-516-1090 Reserve Outstanding value on upcoming dates. We explored up and down the coastline and saw the most amazing things. 3:00 pm, Check-out: Our island spa features air-conditioned cabins with ocean views, plus a Jacuzzi, polar pool, steam room and sauna. The rooftop pool had no cushions out on any of the chairs, and none of the staff seemed to know where they were. The only suggestion was to change in the public bathroom. The restaurant was good here, I had tasty dishes. All-inclusive room rates at The Westin Cozumel are available. 645 reviews. It makes for the perfect place to sit an enjoy a Caribbean sunset. Please see our partners for more details. Thanks for all the help. Choose from a variety of fresh deli items, produce, meats and everyday staples, as well as a selection of wine, adult beverages and more. $5 cab to town. - See 7,024 traveler reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. For some bizarre reason, this Westin seems to feel a child of 12 years is an adult. Your compliments mean a lot to us as we strive to provide our guests with the best stay. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. I sincerely look forward to have you back soon in our property! Location is unbeatable. If you dont book a flexible rate, you may not be entitled to a refund. We liked service and facilities, cant complain about anything. Yeah, thats cherry on top for those sunset views I keep talking about. The view was absolutely amazing! We recommend booking a free cancellation option in case your travel plans need to change. Located close to San Miguel Church and Benito Juarez Park, The Westin Cozumel provides a poolside bar, a grocery/convenience store, and a terrace. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. Checkin:4p.m. | The excellant bathroom and the rest was fairly clean: ). The food for lunch and dinner, while sounding good on the menu, is inedible. Variety of good food. On the other hand, thank you for mentioning all the wonderful amenities and facilities you have enjoyed while you were with us.We are hoping to see you back very soon.Yours fairthfully,Javier Estevez, General Manager. Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. OYO Hotel Bello Caribe . These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). Staff way way beyond nice and accommodating and I mean no exception. Westin was immaculate as hotel and resort. Checkout:10a.m. Wilder at the bar makes a fabulous drink and Vicky who cleaned our room was FABULOUS! Hotel Reservation Network | 2023 More Cuzamil Mediterranean If your plans change, you can cancel free of charge until free cancellation expires. Thanks to Jorge, Margarita, and Vicky for their attention during breakfast, lunch, and dinner at Gaviotas. Call 1-844-781-8988 today. Hotel El Cozumeleno Beach Resort: 2013 family vacation - See 7,023 traveller reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. Finally, you have the top-floor suites. There are many Upgrades and Add-ons available to complete your Westin Cozumel Dive Package, Nitrox 32% is available ~ $10 / cylinder. But in any case, its really the managers fault to run the hotel in such a bad way. Unfortunately, this property has no available rooms for your dates. You can get 2-tanks complete in the morning and just around the corner from the hotel you can get in 18 holes of golf after lunch. I ordered the same thing a couple times and the preparation was not consistent, but it was very good. The accommodation is located 5 km from the centre of Cozumel and a couple of minutes' drive from the local history Museum of Cozumel. At The Westin, all rooms offer ocean views. White glove service provides the perfect valet experience. Also- tho expensive - the couples massage is a wonderful experience! I don't mind music in the background at a restaurant, but this was very loud American music you had to talk over. We recommend calling ahead to confirm details. Unfortunately, this property has no available rooms for your dates. The room was rather beautifully designed, I loved it. When we arrived, we got our room at 5pm, 2 hours past checking time. I am business owner and when I see management and potential I do what I can to benefit from it. Villa Vista. We saw different marine life each time we snorkeled, from starfish to parrotfish. Can they explain exactly what additional expense this non-resort hotel needs to recoup from a 12 year old child staying with their parents in a room with 2 beds?Until someone goes in there and makes big changes, it is not worth the money or the SPG points to stay there. Luxury property, fairly clean, its staff and rooms were beautiful. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. This is the version of our website addressed to speakers of English in the United States. Staff at restaurants excellent. View Hotel . Nice hotel, beautiful Beach, though service was very questionable.. and a very disorganized management team that did not live up to our expectations. 728 reviews. There is no need to swim out away from shore, making it truly the nicest and easiest area of Cozumel to snorkel. Marcos and Arcos will be very happy to read you and most of that they will be rewarded for guarantee such an amazing time to your vacations. This will harm/kill it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Individually-wrapped food options available for breakfast, lunch, dinner, and through room service This information is provided by our partners. Guests can grab snack sand lunch at the Cajun Snack Bar. We were treated so well by Arcos, Wilder, Reyes and Marco. We drank it all week and never encountered a problem. Outside of that, the hotel is very badly run. I truly appreciate your sincere and constructive comments and I do apologies for the bad feeling your visit left you, believe me it was not the team intention. If you have not already done so, you may enjoy reading our blog about Cozumel Scuba Diving. First Name is required. The Chef's name is Massimo Vitale. Offering a private beach area and water sports facilities, The Westin Cozumel is located in Cozumel in the Cozumel Region, 8.7 mi from Dolphin Discovery Cozumel. This luxury hotel is 5 km away from the centre of Cozumel. The Westin Cozumel. You will be subject to the third partys terms and conditions and privacy policy. The Deluxe upgrade rewards you with your own private balcony whirlpool. Then again all you have to do is fall backwards into the water for us. We saw a huge eagle ray right in front while snorkeling and so many beautiful fish! #14 Best Value of 17 Cancun Hotels with Villas. The AI option for 2 adults was 290.00 per night. more. Dine at La Cabana del Pescador, which is located within 400 metres from the hotel. The building itself is not that bad, even though there are some issues (sewer smell in the bathroom after taking a shower) so thats where the 2 stars come from. The Gay Travel Awards support and promote LGBTQ+ travel and tourism by identifying and rewarding select destinations, properties, events, influencers, and other organizations that exemplify a . The upscale property is based 4.8 km from Chankanaab Adventure Beach Park and approximately a 15-minute walk from Cozumel Country Club and Golf Course. Taxi is 95 pesos each way up to 4 people. Cozumel airport and The Westin Cozumel Hotel are separated by 0.5 km distance. San juan reef was located in 200 metres from the accommodation. Check out total event space, meeting rooms, and request a proposal today. Please enter alternative dates. We recommend booking a free cancellation option in case your travel plans need to change. A total of 146 rooms are available at The Westin Cozumel, plus an additional 6 suites. Sheraton Store Shop Marriott Shop Courtyard Shop Le Meridien It is a bit odd pool is refrigerated, many people asking about hot tub as a result (there is one in the spa). A buffet breakfast is served daily in the restaurant. Overlooking the cobalt-blue waters of the Pacific Ocean, The Westin Maui Resort & Spa on legendary Kaanapali Beach is the perfect island resort for an inspiring Hawaiian vacation. There are some great place in Cozumel, a short $8 can ride away. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. This upscale The Westin Cozumel Hotel lies 4.8 km from the local history Museum of Cozumel. Does The Westin Cozumel offer any business services? With its beachfront setting and a magnificent 87,000-square-foot aquatic playground featuring five pools, tropical gardens, waterfalls, and exotic wildlife, this Maui . The buffet was less than desirable. We use cookies to ensure that we give you the best experience on our website. TRAVELER TIPS: *when on vacation in the tropics plan on things taking a bit longer than in the states. I am wondering if there was a manager and if the staff ever get ANY training in hospitality. When on vacation in a tropical place I want to hear the water and birds and palm trees swaying in the breeze, not blasting Lady Gaga and Post Malone. Some examples to prove this: we left our rooms early in the morning to dive and when we return at 2 or 3 pm our rooms were not cleaned. If not, ask for him. This fee is subject to change without prior notice. *Music choice at restaurants was unfortunate. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I hope you receive more than two drinks on the all-inclusive two drinks will only get me through breakfast., This is the person in the reservation office I corresponded with. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. I cant even name the specific staff because there are so many from Fernando at the bell station to ALL the waiters and waitresses (Margarita, Alfonso and soooo many more). And Ismael was a great assistant keeping the spa area beautiful. Oferta especialOferta de paquete. contemporary seafood and fresh fish. There, we had amazing service, good food and an excellent lounge with home made pasties and cakes, delicious appetizers in the evening, espresso, water, juice, cereals, etc. If you like to snorkel this location is a dream. & Arrival: Arrived by rental car. The Westin Cozumel Hotel boasts a convenient setting in vicinity of San Juan Reef with a view of the Caribbean Sea. Been very sick - See 7,023 traveller reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. Taxes and fees that are shown are estimates only. 24 Hour Room Service. Be careful to not step on the coral. Buccanos at night is a multi-ethnic, multi-sensory dining experience where flavors clash on purpose. Service Request. Please wait, we're checking available rooms for you. You are leaving a Vistana Signature Experiences, Inc. (Vistana) site and going to a third-party website. Were checking available properties nearby. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Cozbobby - how many nights you planning? To summarized: worst hotel I have seen in that price range, i feel like SPG presented false advertising for this hotel and this badly impacted my perception of the Westin brand.Most of the staff provided a very bad experience, but a couple of people were nice though. *Mayan show every Friday at 7:30pm. The room was rather beautifully designed, I loved it of our paradisiacal island right... 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